Projects.

Enterprise homelab environments. Service desk automation. ITIL procedures.

01
Active Directory Infrastructure (AD DS)

Active Directory Infrastructure (AD DS)

A virtualised Active Directory environment simulating real enterprise infrastructure. AD DS & DNS role installation, OU hierarchy design, RBAC security groups, and AD Sites & Services.

Windows Server 2022Active Directory (AD DS)DNS+1
02
IT Helpdesk Automation Scripts

IT Helpdesk Automation Scripts

PowerShell and Python scripts built to automate common Tier 1 helpdesk tasks, including AD user lifecycle management and system health checks.

PowerShellPythonActive Directory+1
03
Microsoft 365 & Google Workspace Administration

Microsoft 365 & Google Workspace Administration

Cloud administration labs covering Hybrid Identity Sync, secure MFA resets, Shared Mailboxes, and Conditional Access troubleshooting.

Microsoft 365Entra IDExchange Online+2
04
IT Service Desk Knowledge Base

IT Service Desk Knowledge Base

Professional, ITIL-aligned documentation and runbooks for service desk environments covering major incidents and AD troubleshooting.

ITIL 4ITSMTechnical Documentation+1